Sage Experience Design Group

I currently work as Vice President of Experience Design at Sage, the world's third-largest supplier of ERP software, where I’m leading a 80-person strong team of UX, UI Designers, Researchers BAs, Product Owners and Content Writers distributed over 12 countries.

The roles is a global executive role focused on user experience of a portfolio of cloud-native, cloud-connected and on-prem products for medium segment customer needs. That includes working with the wider Sage senior leadership in defining product purpose and strategy.

A key part of my role is increasing the understanding and maturity of design across the wider organisation with the aim to embed design as a mindset rather than just a department and toolsets like Design Sprints, Design Thinking, Discovery sessions etc to drive a more customer focussed and agile way of working. This means having constructive conversations with colleagues at all levels from c-suite to the experts doing the work on the ground.

Other than driving the design agenda forward, my day-to-day job includes org strategy, review of salaries, resources, recruitment and the welfare of the colleagues in my care. It also includes enabling colleagues to overcome difficult obstacles and drive innovation through design sprints and workshop facilitation.